Lights And Instruments
Transport Canada recall 2025099 · manufacturer campaign 97H3 / 454R
26 February 2025
Transport Canada lists: Q 4 2022–2023 · Id 4 2021–2023
What is wrong
Under certain circumstances, a software problem could cause the ''N'' (Neutral) gear position not to display on the instrument cluster. As a result, you may not be aware when the transmission is in neutral. If this happens, and brakes or parking brake aren't used, the vehicle could roll away. Note: For the Q4 e-tron model, this recall affects both SUV and Sportback models.
Why it matters
A vehicle that rolls away could create the risk of an injury or a crash.
What the dealer will do
To reduce the safety risk, the company recommends that you should use the parking brake and confirm the parking brake indicator light is on when you park. The company will notify owners by mail and advise you to take your vehicle to a dealership to update the brake control unit software.