Steering
Transport Canada recall 2014502 · manufacturer campaign 14S25
5 November 2014
Transport Canada lists: Crown 2005–2011 · Town Car 2005–2011 · Grand 2005–2011
What is wrong
Certain vehicles serviced as part of recall 2013-287 (13S08) or special service campaign 13R01 may require re-inspection and repair. The service procedure may have resulted in over-extension of one part of a collapsible joint in the intermediate steering shaft. This could potentially result in the shaft becoming disconnected, resulting a loss of steering, which could increase the risk of a crash causing injury and/or damage to property.
What the dealer will do
Dealers will inspect the intermediate shaft connection and replace the intermediate shaft if necessary.